1. Introduction
Welcome to Online Project Travel (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website at https://travel.onlineproject.com.ng (the “Site”) and the services we provide. By accessing or using our Site, you agree to be bound by these Terms and Conditions.
2. Acceptance of Terms
By using our Site, you confirm that you accept these Terms and Conditions and that you agree to comply with them. If you do not agree to these Terms and Conditions, you must not use our Site.
3. Services
Online Project Travel provides travel booking services, including but not limited to:
- Flight reservations
- Hotel accommodations
- Tour packages
- Travel insurance
- Visa assistance
- Ground transportation
4. User Accounts
4.1 Registration
To access certain features of our Site, you may be required to register for an account. You must provide accurate, current, and complete information during the registration process.
4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
4.3 Age Requirement
You must be at least 18 years old to create an account and make bookings through our Site.
5. Bookings and Payments
5.1 Booking Process
All bookings are subject to availability and confirmation. We reserve the right to refuse or cancel any booking at our discretion.
5.2 Pricing
All prices displayed on our Site are in Nigerian Naira (NGN) unless otherwise stated. Prices are subject to change without notice until payment is received and confirmed.
5.3 Payment Methods
We accept various payment methods including credit cards, debit cards, bank transfers, and other approved payment gateways. Payment must be made in full at the time of booking unless otherwise agreed.
5.4 Payment Security
All payment transactions are processed through secure payment gateways. We do not store your complete credit card information on our servers.
6. Cancellations and Refunds
6.1 Cancellation Policy
Cancellation policies vary depending on the service provider (airlines, hotels, etc.). Specific cancellation terms will be provided at the time of booking.
6.2 Refund Processing
Refunds, where applicable, will be processed within 14-30 business days from the date of cancellation approval. Refund amounts may be subject to cancellation fees imposed by service providers.
6.3 Non-Refundable Bookings
Certain promotional rates and special offers may be non-refundable. This will be clearly indicated at the time of booking.
7. Travel Documents
7.1 Your Responsibility
You are responsible for ensuring that you have all necessary travel documents, including valid passports, visas, and health certificates.
7.2 Our Assistance
While we may provide visa assistance services, we are not responsible for visa denials or delays by immigration authorities.
8. Travel Insurance
We strongly recommend that you purchase comprehensive travel insurance. We are not liable for any losses, damages, or expenses that could have been covered by travel insurance.
9. Liability and Disclaimers
9.1 Third-Party Services
We act as an intermediary between you and third-party service providers (airlines, hotels, tour operators, etc.). We are not responsible for the acts, errors, omissions, representations, warranties, or defaults of these third parties.
9.2 Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Site or services.
9.3 Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, pandemics, government actions, or technical failures.
10. User Conduct
You agree not to:
- Use the Site for any unlawful purpose
- Impersonate any person or entity
- Interfere with the proper functioning of the Site
- Attempt to gain unauthorized access to our systems
- Upload or transmit viruses or malicious code
- Engage in any activity that could harm our reputation
11. Intellectual Property
All content on our Site, including text, graphics, logos, images, and software, is the property of Online Project Travel or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
12. Privacy Policy
Your use of our Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Site, you consent to our Privacy Policy.
13. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the modified Terms and Conditions.
14. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Nigeria.
15. Dispute Resolution
In the event of any dispute arising from these Terms and Conditions, the parties agree to first attempt to resolve the matter through good faith negotiations. If the dispute cannot be resolved within 30 days, either party may pursue legal remedies.
16. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Online Project Travel
Website: https://travel.onlineproject.com.ng
Email: w8892560@gmail.com
17. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
18. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Online Project Travel regarding your use of the Site and supersede all prior agreements and understandings.
By using https://travel.onlineproject.com.ng, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.